Differences

This shows you the differences between two versions of the page.

--- help:downloading [2021/07/29 13:09]
keime
+++ help:downloading [2023/11/24 10:44] (current)
keime [Download problem ?]
@@ Line 1: / Line 1: @@
-==== Different ways for downloading the files ====
+==== Different ways to download files ====
-^  Protocol  ^  Download tool  ^  Pros  ^  Cons  ^
-| https | Web browser | The link can directly be opened using a web browser. | The download is done file by file. |
-| sftp | FTP client | The folder can be fully downloaded with a drag/drop. | A software must be downloaded (e.g. FileZilla). |
-| sftp | Command line | The folder can be fully downloaded using only one command. | Mac OS or Linux is required. Some skills in command lines are preferable. |
+^  Protocol  ^  Download tool  ^  Pros  ^  Cons  ^ More information ^
+| https | Web browser | The link can directly be opened using a web browser. | The download is done file by file. | [[#Procedure to download your data using a web browser|Procedure]] |
+| sftp | FTP client | The folder can be fully downloaded with a drag/drop. | A software must be downloaded (e.g. FileZilla). | [[#Procedure to download your data using FileZilla FTP client|Procedure]] |
+| sftp | Command line | The folder can be fully downloaded using only one command. | Mac OS or Linux is required. Some skills in command lines are preferable. | [[#Procedure to download your data in command line|Procedure]] |
@@ Line 11: / Line 10: @@
   * FileZilla is a free software available for Windows, Mac and Linux.
-  * You can download it from [[https://filezilla-project.org/download.php?type=client|this webpage]]
+  * You can download it from [[https://filezilla-project.org/download.php?type=client|this webpage]]. For Windows users who don't have administrator access, download the zip package for Windows from [[https://filezilla-project.org/download.php?show_all=1|here]]
   * Once downloaded and uncompressed, you get the following interface : enter the host ([[sftp://transfert-ngs.igbmc.fr]]), the login and the password (retrieved from the [[http://ngs-lims.igbmc.fr|LIMS]] in the “Download” tab from your project) and click on “Quickconnect”, as described on the screenshot below :
@@ Line 26: / Line 25: @@
+==== Procedure to download your data using a web browser ====
-=== Procedure to download your data using a web browser ===
 You can download your data from a web browser such as Firefox using the following link : https://transfert-ngs.igbmc.fr. Then, you will be asked for your login and password :
@@ Line 39: / Line 35: @@
 {{  help:vue_apres_connexion_firefox.png?600x200  }}
+To download your data, right click on each file and select "save link target as".
+==== Procedure to download your data in command line ====
-=== Protocol to download your data in command line ===
 You can download your data by opening a terminal and using the sftp command :
@@ Line 50: / Line 46: @@
+==== Download problem ? ====
-=== Download problem ? ===
+If you do not manage to connect to the FTP server, please try using another network (for example a public network such as Eduroam). It is possible that the connection problem come from the firewall of your institute.
-If you do not manage to connect to the FTP server, please try using another network (for example a public network such as Eduroam). It is possible that the connection problem come from the firewall of your institute.